August 21, 2021
5 minutes

“Compliments are the fool’s gold of customer learning: shiny, distracting, and entirely worthless”

Unfortunately, compliments don’t buy products.

Fantastic article by Alfonso Franco -

It works better to keep your conversations quick and casual rather than long and formal. Everyone enjoys a good chat, especially if it’s about them — not you or your idea.

Keep it casual, listen more, talk less, and avoid pitching.